Incorrect, damaged, or defective devices
Contact support@jawab.space promptly with the order reference and a description of the issue. Keep the packaging, accessories, and proof of delivery while the request is reviewed.
Change-of-mind requests
Do not assume a change-of-mind return is available. Jawab will show the applicable return window and any restocking conditions before commercial checkout is activated.
Refunds
Approved card refunds are returned to the original payment method and can take additional time to appear depending on the bank. Cash refunds require identity and payment verification. Nothing in this policy limits rights that cannot lawfully be excluded.